Jacob Stephens

Work

Full Stack Developer and IT Administrator

Educational Travel Adventures | Feb 2022 - Present | Fully Remote

• Leading technical development and support of customer facing websites, web applications, and mobile / hybrid applications
• Planning, designing, and implementing a variety of technical solutions across the business
• Owning projects from inception through completion

Web Developer and Client Support Specialist

Sharp Innovations | Nov 2021 - Feb 2022 | Conestoga, PA

• Developed a method for database migration which cut the process from hours to minutes using SQL and PHP
• Supported web customers ranging from aesthetic site revisions to security patches to Linux command line email troubleshooting
• Structured team work process by creating a task board to organize work more effectively than the previous email inbox task management system

Full Stack Web Developer

Steward Goods | Mar 2020 - Nov 2021 | Lancaster, PA

• Developed progressive web app for a township supervisor campaign
• Optimized sites, attaining perfect scores on Google's Core Web Vitals Lighthouse 11.1.0 tests, including headless WordPress sites
• Implemented PCI compliant subscription functionality on website with Stripe
• Engineered a content management system using PHP and MySQL
• Created web app to match company style guide
• Produced a website for an athletic mentoring program

Graphic Designer

Steward Goods | Sep 2019 – Nov 2021 | Lancaster, PA

• Edited photos with Photoshop, making photos usable in new contexts
• Planned content layouts with InDesign, capturing complex ideas in diagrams
• Drew illustrations with Illustrator, making spaces more navigable

Ecommerce Business Operator

Steward Goods | May 2018 - Mar 2020 | Elverson, PA

• Bought items in bulk from people liquidating their possessions
• Sold items individually through online retail
• Operated an online store and facilitated over $35,000 of board game sales, plus more in other categories

Computer Support Analyst

Alvernia University | May 2018 - Nov 2018 | Reading, PA

• Fixed people's computer problems remotely and on-site
• Maintained campus computers through re-imaging
• Managed technology inventory

Computer Technician

Kingdom Supply | Jan 2018 - Sep 2018 | Schaefferstown, PA

• Refurbished electronics
• Collected and analyzed refurbishing department data using Excel
• Created imaging process to speed up new employee computer setup