Jacob Stephens
jacob@stephens.page |
484.356.7773 |
Philadelphia, PA
stephens.page |
resume.jacobstephens.net |
GitHub |
LinkedIn
Technical Skills
- PHP
- MySQL
- JavaScript
- React
- HTML
- CSS
- REST APIs
- HTTP & WebSocket
- Linux Administration
- Apache
- PCI Compliance
- Git
- DNS Management
- WordPress
- Performance Optimization
- Queue Systems & Automation
- Caching Infrastructure
- API Integration (Twilio, Textable)
Work
Senior Infrastructure Developer and Full Stack Engineer
Educational Travel Adventures | Feb 2022 - Present | United States, Remote
- Architected automated reservation cancellation system preventing bad debt accumulation, with intelligent business rule logic running 24/7 automated workflows that protect revenue and improve cash flow management
- Built payment notification queue management system with SMS integration (Twilio), transactional email, and voice capabilities, enabling self-service configuration and reducing manual work by 80%+ while ensuring timely customer communication
- Optimized alert system performance through caching infrastructure and database query improvements, reducing page load times from 5-10 seconds to under 1 second and reducing database load by 70-80%
- Delivered 8,339 commits across 300,000+ files over four years (2022-2025), working across multiple codebases (Tourbot internal tools and customerweb customer-facing platform)
- Led PCI compliance initiative, architecting secure API integration with TranSafe and Monetra merchant processors across both platforms, implementing security best practices including bank account encryption
- Directed enterprise-wide PHP 5 to PHP 8 migration across entire codebase and server infrastructure, modernizing technology stack and improving application performance
- Established proactive code quality practices with 12.3x increase in refactoring focus (2024→2025), 208 bug fixes, and 96 documentation commits, maintaining senior-level coding standards
- Architected scalable REST API for lead management system overhaul and managed development team member, conducting code reviews and establishing development best practices
Web Developer and Client Support Specialist
Sharp Innovations | Nov 2021 - Feb 2022 | Conestoga, PA
- Developed automated database migration scripts using SQL and PHP, reducing migration time from hours to minutes and eliminating manual errors, improving deployment efficiency and reliability
- Delivered comprehensive technical support for web clients, troubleshooting and resolving complex issues including UI/UX updates, security vulnerabilities, and Linux server configuration and optimization
- Implemented project management task board system to replace email-based workflow, improving team productivity, project visibility, and cross-functional collaboration
Web Development Freelancer
Steward Goods | Mar 2020 - Nov 2021 | United States, Remote
- Architected and developed full-stack responsive mobile web application for nutrition tracking with intuitive user interface, implementing both frontend and backend functionality
- Optimized website performance through code optimization and infrastructure improvements, achieving perfect scores (100/100) on Google Core Web Vitals
- Engineered PCI-compliant subscription payment system using Stripe API integration and designed custom full-stack content management system with PHP backend and MySQL database
Education
Bachelor of Arts in Sociology
Gordon College | Aug 2012 - Aug 2017 | Wenham, MA
Full-Stack Developer Certificate, WordPress Developer Certificate (Certificates)
LinkedIn Learning | 2020 - 2021 | Remote